Day in the life

Learn more about our Money Advice service from Mark

Our Benefit & Welfare Advisors help residents with all things money-related, which means free financial advice is always available for those who need it.

Find out more from our Estate Officers, John & Mark

From helping residents to working in the great outdoors, it never gets boring as an Estate Officer at Hastoe.

A day in the life of Hastoe's Housing Officer, Anna

Ever wondered what our Housing Officers get up to? From travelling all over her patch to check our estates, to always being there to help our residents, no two days are alike for Housing Officer, Anna.

Working in the Business Systems team

Nicola Scott, Business Systems Manager, tells us what her team does to help keep Hastoe tenants comfortable and safe in their homes.

A day in the life of a Property Services Administrator

Stacey, one of our Property Services Administrators, walks us through her day as she helps organise repairs and supports our tenants with their property needs.

Meet our Rents & Service Charge Manager, Hugo

As his title would suggest, Hugo is responsible for dealing with and helping our residents with their rents and service charges.

Discover what it's like to sit at the heart of Hastoe

From taking minutes in executive team meetings, to helping run our Community Grant Fund and collating feedback, Helen, our Executive Assistant at Hastoe helps to ensure everything run smoothly.

Explore the role of our Customer Service Advisor, Abbey

Explore the varied role of our Customer Service Advisors as Abbey and her colleagues explain a day in their life as the first point of contact in Hastoe.