A day in the life of an Executive Assistant
Helen is the Executive Assistant to our CEO, Andrew Potter, our Executive Team (ET) and the Hastoe Board. She started at Hastoe 13 years ago as the assistant to the former Operations Director, but moved into her current role in 2018. Here, we find out what a typical work day currently looks like for her.
9am: The first thing Helen does every morning is to check Andrew's diary and then her own. As an Executive Assistant, it's important for her to know exactly what's coming up, as she's responsible for setting up meetings for Hastoe's senior leadership team. As very few meetings have been able to take place in person due to Covid, Helen has become an expert on using Zoom to set up meetings and send out invitations.
9:45am: With new Board members and a senior staff joining Hastoe, Helen has been busy organising their inductions to ensure they receive a warm welcome to Hastoe and help them to easily settle into their roles. She says:
11:00am: Helen helps to organise the Board away days, which happen twice a year. The next one is due to take place next month, so she begins researching and getting quotes for suitable venues. The away day enables all our Board members to get together to have various board and committee meetings, as well as talk about Hastoe's corporate strategy in detail.
1:30pm: In the afternoon, Helen dedicates some time to managing Hastoe's Community Grant fund, which offers up to £250 to help deliver projects that will benefit our residents and their local communities. Helen reviews all the application forms and then liaises with Housing Officers to agree which ones we’ll be able to fund. She says:
3:00pm: One of Helen's weekly task is compiling a list of any complaints and compliments we've received over the past seven days to share with our CEO, so that he can be aware and keep track of any issues. She says:
4:00pm: For the rest of the day, Helen catches up on her admin duties including typing up the minutes of various meetings and helping her colleagues to print and send out documents and letters whilst most of them continue working from home. As you can see, Helen's role requires her to juggle a lot of different tasks throughout the day, but for Helen, that's what keeps her motivated. She says:
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