It’s quick and easy to sign up for your MyHastoe online account. All you need is your email address, date of birth and customer reference number. Please note this information must match the information on our system.
Payments
- Make a payment
- View your rent account
- Set up a direct debit
Repairs
- Report a repair
- Track the status of your repair
Manage your tenancy
- Update your details
- Apply to keep a pet
- Report antisocial behaviour
Plus
- Make a complaint/compliment
- Ask for someone to contact you
If you can't find your customer reference number, or if your information needs updating, please call us on 0300 123 2250. We will need you to answer two security questions before we are able to provide you with this information.
