Our Business Strategy has been drawn up in consultation with residents to ensure we are doing the best we can for our customers.
Customers may receive a call from Rand Associates to carry out a survey of their home.
See the results of the survey that took place between 23 October and 18 November 2023.
Read about changes to our Service Standards.
Read the outcome of our latest buildings insurance consultation for Hastoe leaseholders and shared owners.
Find out how a Hastoe resident was helped with his rent and pension after a change in circumstances.
Your rent is changing. Here's why and how to get help.
We're raising awareness of Time to Talk Day 2024. Start a conversation about mental health today and change lives.
Hastoe has made a number of important changes. They include appointing new repairs contractors and developing our online service.