There are a number of actions you may wish to think about if you decide to move on from your tenancy with us.

Choice based lettings

You may be able to apply for housing through a choice based letting scheme. This advertises most of the local authority and housing association vacancies in an area. The chances of you finding a new home this way will depend on your housing need. This is assessed as part of the registration process. It affects your ability to bid for properties. To use this scheme, you should register for housing with the local authority of the area you want to live in.


A transfer is when you move to another home owned by Hastoe. As we work in partnership with local authorities to let our homes, we have limited opportunities to provide a transfer outside of the local letting schemes. However, you can still discuss the possibility of a transfer with your Housing Officer.

To be accepted for a transfer you must have a good tenancy record. This means your rent account must be up to date. Your home must be in good condition. There must be no history of anti social behaviour or other management issues. You must also demonstrate why the transfer is required e.g. overcrowding or a change in circumstances. 

We don’t keep a transfer list to register for a move. We recommend that you apply to go on the local authority housing waiting list. This gives you access to a far wider range of properties than just Hastoe’s. For more information about transfers in your area please contact us or speak to your Housing Officer.

Mutual exchange

A mutual exchange is when two or more tenants swap homes by legally assigning their tenancies to each other. Both tenants must be , from a housing association or local authority. This means that you pass on your tenancy to the person moving into your home. You take over their tenancy for their home. You must make sure that you have read the tenancy that you will be taking on. Make sure that you fully understand what you are accepting.

We are registered with They are free for you to use to help you find people to swap with.

There are other websites you can use but many charge for this service.

 When you have found a tenant to exchange with:

  • Please complete the mutual exchange application form and send it to your Housing Officer
  • We will check your tenancy to make sure you do not owe any rent
  • We will inspect your property
  • Both landlords will write a report on their tenant
  • Both landlords must agree on whether the exchange can take place. We may refuse an exchange if the property is too big or too small for the incoming tenant
  • Both landlords will write to you to inform you of the decision made
  • If agreed, both tenants will need to sign an Assignment. These are the legal papers needed to make the exchange legal.

Please note: many of our homes are built specifically to house people with a connection to the local area, such as working or having family nearby. These homes will normally have rules around who can live in them. This means the person you wish to exchange with would need to meet the local connection criteria. If you are unsure, please contact us to find out whether this applies to your home.


Succession allows a tenant to pass on their tenancy on their death. The tenancy can go to a spouse, partner or other close family member. Not everyone is able to succeed to a tenancy. We can give more information on this.


This means you transfer your tenancy rights to another person. You are not allowed to assign your tenancy without our written permission or the permission of a court.


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