Getting to know how your heating system works best can help save you money on your energy bills. It can also help reduce our impact on the environment.
If you have any issues with your heating systems please contact us.
Between the months of October and April, we respond to heating breakdowns within 24 hours. If the heating is not working by the end of the day, we will provide you with a temporary heater.
During the summer months (May to September), your heating repair will be raised as urgent. This means we’ll organise an appointment and fix your heating within 10 calendar days.
These handy heating guides will help you use your heating system as efficiently as possible.
Find out how long a full heating system replacement may take and why
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Gas boiler guide
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Oil storage guide
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Air source heat pump guide
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Ground source heat pump guide
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Mechanical ventilation with heat recovery guide
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Photovoltaic panels guide
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Solar thermal heating guide
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Storage, panel and down-flow heating guide
What to do if your boiler breaks down
How to bleed your radiator
How to use an immersion heater
An immersion heater is an electric heater inside your hot water cylinder that is designed to provide temporary or backup hot water if your main heating or hot water system is not working. Not all hot water systems will have one. An immersion heater is not intended to provide continuous hot water and should not normally be left on all the time, as this can significantly increase your electricity bills. In most cases, it only needs to be switched on for a few hours to heat a full tank of water. If you have no hot water, or you are relying on the immersion heater because your main system is not working properly, please contact us.
