Hastoe and our contractors are continuing to follow the latest Government advice on social distancing and wearing personal protective equipment (PPE) to ensure our residents, staff and contractors stay as safe as possible.
Before a visit
If Hastoe or our contactors need to visit your home, we will ask if you or anyone in your household has coronavirus, has symptoms or is self-isolating. It’s important to let us know straight away if this is case so that we can make any necessary arrangements.
If you or someone in your household has coronavirus or symptoms we won’t be able to visit your home and any works will be postponed until they can be safely carried out.
If you or someone in your household is shielding Hastoe and/or our contractors will make necessary arrangements to avoid face-to-face contact during their visit. In some circumstances we may have to postpone works to a later date.
During a visit
When working inside your home, our contractors will observe the current guidelines on social distancing and wearing masks/gloves. Following completion of the works, all surfaces affected will be wiped down and any waste will be removed from your home and disposed of by the contractor.
Contacting a contractor
If you need to get in touch with one of our contractors before they visit your home, please contact them via the phone numbers below:
- Foster Property Maintenance - 01945 473 971
- MCP Property Services - 01920 465 111
- DW Contractors - 01844 398 669
- KNK - 0208 646 9100
- MD Building Services - 01392 444 436
- Low Carbon Exchange - 0345 457 3434
- Gasway Ltd - 01603 404 755
- Oakray Ltd - 0208 370 2798
- Robert Heath Heating - 0203 697 4494
The latest information and advice on coronavirus is available on the Government website at www.gov.uk/coronavirus
We thank you for your help in keeping everybody safe.