Severe weather impact

17 February 2022

Because of the impact of the severe weather we’ve had over the last few days we are currently experiencing a higher than normal volume of calls and contact.

Unfortunately, this means we may take a little longer to get back to you than normal and we’re grateful for your patience as we deal with these extra repair requests.

If you’re looking to report a non-emergency repair or pay your rent, why not try MyHastoe?

MyHastoe makes it easy for you to carry out a wide range of activities online at a time that suits you. In a couple of clicks you can pay your rent and report a repair, plus lots more.

If you haven’t already registered, it’s quick and easy to sign up – all you need is your email address, date of birth and tenancy reference number, which you can find on any correspondence from us.

Register for MyHastoe

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