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Keith Chapman And Kaden

Improvements to customer services

  • Tenant satisfaction
  • Resident updates
29 January 2024

Hastoe has made a number of important changes. They include appointing new repairs contractors and developing our online service.

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Survey

Survey: Proposed changes to our response timeframes

  • Resident updates
12 January 2024

Feedback on our current and proposed timeframes for receiving a response from Hastoe services

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Together with Tenants

Join the National Housing Federation's Tenant Advisory Panel

  • Resident updates
8 January 2024

The National Housing Federation is looking for five new members to join their Tenant Advisory Panel.

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Feedback

Help us improve our complaints service

  • Resident updates
8 December 2023

Learn how you can be part of our complaints scrutiny panel.

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Angela 2

How to transform your garden on a budget

  • Resident story
  • Resident updates
29 November 2023

Hastoe resident, Angela Holland, shares her gardening tips and tricks that helped her and her neighbours transform their gardens on a budget.

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Fridge

Hastoe's Community Grant at work

  • Communities
  • Resident updates
24 November 2023

Resident Champion, Julie Neupane, shares how the Hastoe Community Grant is helping her community.

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Tenant Survey

Complaint Handling Code consultation

  • Survey
  • Resident updates
15 November 2023

The Housing Ombudsman Service wants to hear your views on their Complaint Handling Code.

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Help For Households

Cost of Living Payments

  • Resident updates
31 October 2023

Find out if you are eligible and when you should expect to receive Government Cost of Living payments.

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Phone Day Blog Option 2

Have your say on our Business Strategy

  • Feedback
  • Resident updates
9 October 2023

We are asking Hastoe residents to share their views on our Business Strategy before it is reviewed in the coming months.

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