There are a number of reasons why we need to be strict in implementing our repairs policy.
Read how the continued support of our Benefit and Welfare Team is making a difference to one tenant in challenging circumstances.
Customers may receive a call from Rand Associates to carry out a survey of their home.
Read about changes to our Service Standards.
Read the outcome of our latest buildings insurance consultation for Hastoe leaseholders and shared owners.
Find out how a Hastoe resident was helped with his rent and pension after a change in circumstances.
Hastoe has made a number of important changes. They include appointing new repairs contractors and developing our online service.
Feedback on our current and proposed timeframes for receiving a response from Hastoe services
The National Housing Federation is looking for five new members to join their Tenant Advisory Panel.