• MyHastoe login
  • Make a Payment
  • Report a Repair
  • Help & advice
Hastoe Group
  • Find a home
    . . .
    • Find a home to rent
    • Find a home to buy
  • Living in your home
    . . .
    • Tenants
    • Homeowners
    • Hastoe At Home: our tenant newsletter
    • Hastoe At Home: our homeowners' newsletter
  • Advice
    . . .
    • Benefits and Welfare Service
    • Staying safe
    • What to do in an emergency
    • Handy guides
    • Armed Forces Community
    • Avoiding and reporting scams
  • Contact us
    . . .
    • Make a payment
    • Report a repair
    • Register for MyHastoe
    • Make a complaint
    • Give us feedback / get involved
    • Non-resident contact form
    • Subject Access Request Form
  • Careers
    . . .
    • Vacancies
    • Meet some of our colleagues
    • Employee benefits
    • Investors in People Gold
    • Candidate Privacy Notice
  • About us
    . . .
    • Who we are
    • Building homes
    • Investor relations
    • Performance
    • Current partnerships
    • Policies
  • Search
Repairs

Tenant repairs responsibilities

  • Resident updates
30 July 2024

There are a number of reasons why we need to be strict in implementing our repairs policy.

Read more
Rent Page

Benefit and Welfare Advisors work with family to help save tenant's home

  • Resident updates
29 July 2024

Read how the continued support of our Benefit and Welfare Team is making a difference to one tenant in challenging circumstances.

Read more
Walton On Thames Estate 2

Condition survey of Hastoe homes by Rand Associates

  • Resident updates
16 April 2024

Customers may receive a call from Rand Associates to carry out a survey of their home.

Read more
Survey

Results of resident consultation on service delivery times

  • Resident updates
27 March 2024

Read about changes to our Service Standards.

Read more
Buildings Insurance

Leasehold Buildings Insurance Consultation Outcome

  • Resident updates
11 March 2024

Read the outcome of our latest buildings insurance consultation for Hastoe leaseholders and shared owners.

Read more
Budgeting

Hear how our benefits and welfare advisors can help

  • Money
  • Resident story
  • Resident updates
29 February 2024

Find out how a Hastoe resident was helped with his rent and pension after a change in circumstances.

Read more
Keith Chapman And Kaden

Improvements to customer services

  • Tenant satisfaction
  • Resident updates
29 January 2024

Hastoe has made a number of important changes. They include appointing new repairs contractors and developing our online service.

Read more
Survey

Survey: Proposed changes to our response timeframes

  • Resident updates
12 January 2024

Feedback on our current and proposed timeframes for receiving a response from Hastoe services

Read more
Together with Tenants

Join the National Housing Federation's Tenant Advisory Panel

  • Resident updates
8 January 2024

The National Housing Federation is looking for five new members to join their Tenant Advisory Panel.

Read more
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
Previous page Next page
Hastoe Group
Quick links
  • Accessibility
  • Cookie policy
  • Copyright
  • Disclaimer
  • FOI
  • Privacy notice and data protection
  • Careers
Get in touch
  • LinkedIn

© Copyright Hastoe Housing Association 2025 - Design by Prodo Digital