Hastoe has received the results of its inspection by the Regulator of Social Housing.
- Retained a G1 score for governance. This is the highest score available and meets the Regulator's requirements.
- Achieved a V2 score for financial viability. This meets requirements and the Regulator is reassured that Hastoe has the financial capacity to deal with a reasonable range of adverse scenarios but needs to manage material risks to ensure continued compliance.
- Achieved a C2 score for the Regulator’s new consumer grade. The Regulator believes there are some weaknesses in Hastoe delivering the outcomes of the consumer standards and improvement is needed. The new consumer standards grade is made up of 4 standards:
- Safety and Quality Standard: This requires landlords to provide their tenants with safe, good quality homes and effective landlord services.
- Transparency, Influence and Accountability Standard: This requires landlords to be open with their tenants and treat them with fairness and respect.
- Neighbourhood and Community Standard: This requires landlords to work with other organisations to help make sure tenants can live in safe and well maintained neighbourhoods.
- Tenancy Standard: This requires landlords to allocate and let homes fairly. It also sets requirements for how landlords manage and end tenancies.
You can read the full inspection report below. To find out how we plan to continue to improve our service and our standards, read our Business Strategy.
