How our services are impacted & advice on emergency repairs Coronavirus: information for residents

Money advice

We have two Money Matters Advisors on hand to help you with a range of financial issues.

Coronavirus information and support

Our Money Matters Advisors have supported more than 50 residents who have been affected by the pandemic, including many self-employed and furloughed workers. If you are struggling with your finances as a result of the coronavirus, Lisane and Mark are on hand to help answer your questions and provide support.

Money matters: coronavirus support

Our money advice service is free and available to all of our residents. You do not need to have rent arrears to receive advice and support from our Money Matters Advisors.

Lisane and Mark can help you with:

  • Budgeting
  • Completing a welfare benefits entitlement check
  • Applying for benefits
  • Applying for Discretionary Housing Payments
  • Assessing your finances, income and outgoings
  • Managing your spending
  • Reviewing your energy costs and switching providers
  • Suggesting other agencies who can help.

Our Money Matters Advisors have helped our residents to improve their finances in a number of ways, including increasing one tenant’s income by £200 per week through a benefit check and application, saving tenants up to £240 per year on fuel bills by helping them to switch energy providers, and generating a backdated benefits payment of over £14,000 plus ongoing weekly payments for one of our tenants.

Get in touch

To find out how our Money Matters Advisors can help you please contact Lisane or Mark directly, or get in touch with your Area Housing Manager and ask to be referred.

The sooner you contact us, the sooner we can help you.

Other organisations that can help

As well as the money advice service that we provide, there are a number of other organisations who may be able to help you review your financial situation:

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