Sales Administrator

Salary: £15,000 per annum (£25,000 FTE)

Hours: Part time (21 hours)

Location: Hybrid, with minimum one day a week in our Kingston Upon Thames office

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

As a Sales Administrator, you’ll play a key role in supporting our Sales Team and keeping our sales journey running smoothly from initial point of enquiry to completion.

You’ll be the first point of contact for our residents and buyers, confidently handling incoming enquiries via phone and email and delivering a friendly, professional experience.

You’ll manage and track each stage of the sales process, making sure all information is accurately recorded and all parties are kept informed along the way.

You’ll also be responsible for keeping our property adverts up to date, processing invoices and purchase orders, and ensuring all administrative tasks are completed efficiently and on time.

Duties will include:

• Acting as the first point of contact for incoming sales enquiries.
• Supporting the sales process by assisting in the preparation of offer packs, sales packs, and Key Information Documents (KID’s).
• Creating and updating marketing content for adverts, ensuring adverts are accurate and aligned with current sales activity.
• Maintaining accurate office records and database systems, including processing invoices, purchase orders, and tracking expenditure against budgets.
• Liasing effectively with external stakeholders such as parish councils, local authorities, and other relevant stakeholders to support sales activity and compliance.
• Compiling and collating statistical information including CORE forms.
• Ensuring anti money laundering and ID checks are carried out where necessary.

About you

You will be highly organized, with strong attention to detail and a positive, can‑do approach. You’ll have excellent written and verbal communication skills and always present yourself in a friendly and professional manner. You’ll work well as part of a team and communicate clearly and confidently with colleagues and customers.

You will also need:

• GCSE standard or equivalent, including English and Math’s Grade C or above.
• Previous administrative experience.
• To have a knowledge of the Shared Ownership product.
• To be competent in the use of databases and Microsoft Office packages.
• The ability to organize and carry out a range of office administration duties.
• To be self-motivated to complete tasks/projects and to work to high standards.

Read more detail in the Job Description​

Benefits provided

Annual Leave:  Starting at 19.5 days, inclusive of bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

See the full list of benefits you'll receive as a Hastoe employee

How to apply

Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on 26^th May 2026.

We may be conducting interviews as the recruitment progresses and may close the vacancy before the date specified. We recommend applying early.

If you would like to find out more about the role, please contact Emily Moss at emoss@hastoe.com or for enquiries about the application process please contact the HR Team at recruitment@hastoe.com.

This post is subject to background checks.