Salary: £45,000 per annum.
Location: Mobile / Home-based with regular travel across Luton and Milton Keynes.
Hours: Full time (35 hours)
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
Hastoe built its first rural affordable homes in 1987 and since then all our homes have been built to a higher standard than required by building regulations. Innovation and sustainability are high on our agenda.
Hastoe built the UK’s first rural affordable Passivhaus scheme in 2011 and we developed our own Hastoe New-Build Standard in 2021.
This new Standard adopts a fabric-first approach; reducing carbon emissions and saving residents money on their heating bills.
Other key elements of the Standard are reduced water consumption, local vernacular design, minimal impact on the environment, Nationally Described Space Standards (NDSS), as well as accessibility and future-proofing features.
About the role
We have an opportunity for a full time Maintenance Surveyor to join our Property Service (Asset) Team. The successful candidate will work closely with our contact centre, property services admin team and our external contractors. You will be expected to provide excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties economically and in accordance with the legal requirements.
This role offers strong scope for career progression, with Hastoe willing to support the candidate on the pathway to becoming an Associate Member of the Royal Institution of Chartered Surveyors (RICS).
This role does not require the postholder to carry out physical maintenance work.
The role predominately is more of a reporting and inspecting capacity.
Duties will include:
- Inspecting defects in dwellings and specifying cost effective repairs.
- Perform domestic surveys, determine necessary remedial works and specify appropriate repairs.
- Assisting with the specification and inspection of planned maintenance works.
- Assisting with the maintenance of accurate stock data.
- Pre and post void inspections including specifying works and liaising with colleagues in the Housing Team.
- Carrying out Damp and Mould inspections.
- Utilising technology to carry out triaging through photos and video calling.
- Reviewing and authorising contractor variations.
About you
You will need to have good working knowledge of building pathology, Building Regulations and Health & Safety legislation.
You will also need:
- A level 3 in building services or equivalent.
- Experience in carrying out property inspections and surveys.
- The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail.
- Experience of delivering high standards of customer service to all customers and stakeholders, both internal and external.
- To be aware of regulations concerning fire prevention, legionella and asbestos.
- To have a knowledge of building construction and willingness to undertake training.
- To be computer literate and have the ability to learn new systems (Hastoe uses MIS).
- To be keen to learn and progress your knowledge of the surveying industry through on-the-job training and if applicable, formal, RICS-certified qualifications.
- To have excellent organisational and communication skills.
- To hold a valid clean driving license and have use of your own vehicle.
Read more detail in the Job Description
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
See the full list of benefits you'll receive as a Hastoe employee
A personal note from Meg Owen your hiring manager
“Hastoe property services is fast-paced and customer focused. Each day is interesting and rewarding. Hastoe champions personal and professional growth – so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Maintenance Surveyor to the team”.
How to apply
Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on Monday 13 July 2026.
We may be conducting interviews as the recruitment progresses and may close the vacancy before the date specified. We recommend applying early.
If you would like to find out more about the role please contact Megan Owen at mowen@hastoe.com or for enquiries about the application process, please contact the HR Team at recruitment@hastoe.com.
This post is subject to background checks.
