Salary: £28,200 per annum
Location: Hybrid, with minimum one day a week in our Hampton Wick office
Hours: Full time (35 hours)
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
This role is responsible for reviewing, allocating and accounting for income from residents across Hastoe’s stock, including homeowners and tenants. This role ensures that our transactional records, in both our financial and housing management systems remain accurate, while we also look to drive improvements in internal processes and external communication. The role also ensures compliance with the Rent Standard and other applicable legislation to rent charges and payments.
Responsibilities will include:
- Input and daily reconciliation of resident payments from a variety of sources, including Direct Debit, Housing Benefit and Universal Credit, and other sources, into Hastoe’s housing management system
- Liaising with the Senior Finance Officer and other roles within the Finance Team to ensure that income is correctly allocated and accounted for
- Exporting data from the housing management system reviewing and importing into Hastoe’s financial systems
- Assisting with rent and service charge reviews, in particular the implementation and validation of data in the housing management system
- Supporting operational teams, including Customer Services, Housing and Home Ownership, by providing data and information for rent and payment queries
- Working within the Rents Team on the annual rent review to ensure compliance with the Rent Standard
About you
We are looking for a Finance Assistant with experience in income and transaction allocation, reconciliation of bank and control accounts, and accounting functions. You will need to be highly organized, able to work independently, build relationships across the organization and manage competing priorities. We welcome candidates with interest in developing further in Finance in social housing.
You will also need:
- Advanced skills in MS Office applications.
- Keen attention to detail and an understanding of how to analyse, understand problems, and improve data quality
- Excellent communication skills and the ability to build strong relationships.
- Strong problem-solving skills, determination and attention to detail.
- Experience working to deadlines and maintaining accurate records and transactional data.
Read more detail in the Job Description
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
See the full list of benefits you'll receive as a Hastoe employee
A personal note from Morgan Thomas, Head of Finance, your hiring manager
‘This is a fantastic opportunity to join our Rents Team within Finance, continuing to deliver a great service internally and externally, and looking to drive further improvement in how Hastoe allocates, calculates and reconciles income to the business.
You will be primarily working within the Finance Team, but will naturally liaise with colleagues throughout the business, ensuring that your work remains varied and interesting.’
How to apply
Please send your CV and any supporting statement to recruitment@hastoe.com by midnight on Wednesday 1 July 2026.
We will be conducting interviews as the recruitment progresses and may close the vacancy early. We recommend applying early.
If you would like to find out more about the role please contact Morgan Thomas, Head of Finance at mthomas@hastoe.com or for enquiries about the application process please contact the HR Team at recruitment@hastoe.com.
This post is subject to background checks.
