Contact us: | 0300 123 2250

Please note:

Our repair contractors will close over Christmas until the New Year.

This means we will be unable to chase up any orders or action routine repairs until they are back at work. Of course, we will still be open for emergencies only. Please remember that you will still be able to log repairs and enquires through the myhastoe portal or by email. You can also continue to make payments via the portal and on our website.

Hastoe Hub is open from 9.00am to 5.00pm, Monday to Friday 

Before you call us why don't you visit our  "Top Tips" page? This may help you resolve minor problems faster than calling.
 
Have you visited www.myhastoe.com yet? It's our new online portal. This new system gives you access to a range of our services online. We have designed this new intelligent system to make it much easier and more convenient for you to carry out a number of activities at a time of day that suits you. Report repairs, send a compliment, pay your rent and more...
 
We are the first point of contact for all resident enquiries.  Your call will be answered by one of our specialist advisors and we aim to provide a high level of service to all customers. You should receive a prompt, efficient and courteous service no matter how you contact us. For more information please see our Service Standards Leaflet

Or you can contact us via our website
www.hastoe.com or by emailing customerservices@hastoe.com
 Tel  0300 123 2250
 Email  customerservices@hastoe.com
 Out of hours emergency  0345 266 6527
 Text Relay  18001 0300 123 2250

 Hastoe call time graphic

If you have any out-of-hours emergency repairs to report please contact our emergency service Nationwide Property Assistance on 0345 266 6527.

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