Green Doctors help Hastoe residents stay warm without breaking the bank

Residents are keeping warm this winter with help from Hastoe’s Green Doctors.
Starting in early February as part of Hastoe’s ‘Winter Warmer’ initiative, selected residents have been receiving two-hour ‘Green Doctor’ visits to assess their homes and provide on the spot practical measures to help them keep warm. These can range from draught-excluding measures to practical personal warmth items, such as blankets and slippers. The advisor also provides advice and information on energy efficiency and switching energy tariffs to help residents save money whilst staying warm. Hastoe is working with energy advice experts from Groundwork UK, a national environmental charity, to provide the Green Doctor visits.

The Green Doctor visits began with a pilot in early 2014, with visits to 33 residents living in rural locations away from the gas network and relying on more expensive electric heating. Residents told Hastoe that they found the visits extremely useful and that they would be warmer as a result.

Hastoe are aiming to reach over 200 residents with this year’s Green Doctor visits. The visits will focus predominantly on elderly residents in rural areas, but will also include some urban locations and, for the first time, include visits to families with young children. Based on results from the first programme, the visits could save at least £5000 across all residents as well as help the environment with carbon savings of at least 25,000kg.

Keeping residents warm and tackling fuel poverty are key priorities for Hastoe, leading to investment in improving existing homes through measures such as fitting 423 residents’ homes with more affordable renewable energy systems. However, retrofits take time, so the Green Doctors are there to help residents keep warm and safe in the interim.

For more information on the Green Doctor programme, please contact Clare Hendry on 020 8973 0465 or

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