Shared owners

Shared ownership guide to your lease

Please click here to download a copy of your guide to the shared ownership lease

Selling your home

If wish to sell your shared ownership home please click here for further information on how to do this, or call our sales team on 0800 783 3097

Buying more shares in your home

If you wish to buy further shares in your home (staircasing) please click here for further information on how to do this, or call our sales team on 0800 783 3097  


Our joint buildings insurance policy is arranged by JLT Specialty Limited (now part of Marsh). Claims for incidents should be made directly by you via the JLT Claims team on:

Shared owners are responsible for paying any excess due to the insurer in relation to any buildings claim.

Shared owners are also responsible for arranging their own contents insurance. To help you decide whether home contents insurance is right for you, Hastoe has teamed up with Thistle Tenant Risks, and Allianz Insurance plc who provide the My Home Contents Insurance Scheme, a specialist Tenants Contents Insurance policy. Find out more.

Other queries 

Does your enquiry relate to any of the below issues regarding the management of your home?

Insurance claims
Services charges
Alterations to your home
Extending the terms of your lease
Adding or removing someone's name on the lease

If so, you may find the information provided in the shared ownership handbook helpful. Read it here.

Alternatively please call the Hastoe Hub on 0300 123 2250 to discuss your query.

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