Residents beware of fraudulent emails

We have recently been made aware of a bogus email demanding a rent payment from a resident. It is important not to give out any details and instead call Hastoe Direct.

Please do not click on links or open attachments from suspicious emails. Fraudsters will often send high volumes of emails in the hope that someone will respond. They may have your email address but not personal details so will start the email as ‘Dear Customer’ or similar. They often want you to act immediately so will often want you to take urgent action.

Please remember to only pay your rent directly to Hastoe Direct on 0300 123 2250. Online payments can be made at


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