ICT Assistant

Salary – £22,038  per annum

Location – Hampton Wick, KT1

Hours – 35 hours per week

About us

Hastoe is an award-winning housing association that owns and manages over 7,500 homes across the south of England. We hold charitable status and support communities by providing affordable and environmentally sustainable homes for local people.

About you
We are looking to recruit an ICT Assistant to deliver great customer service. In this role you will be providing first line support to Hastoe’s users, and technical support in the ICT service desk and data centre. You will also be involved with remote support and administration, installations (hardware and software) and upgrades. This is an exciting opportunity to develop your skills and progress your career in ICT and will suit someone with enthusiasm and a commitment to learning.  
Your easy communication style, organisation skills and a passion for helping customers solve problems are as important as previous helpdesk experience. You should have an aptitude for computers and technology, and be able to demonstrate a broad understanding of IT: Windows operating systems, Microsoft Office including Outlook, Hardware - computers and mobile devices, Networking principles, user accounts, computer security, administrating and troubleshooting applications.

 

Job Description 

 

Our benefits
Your salary will be supported by a range of benefits, including flexible working opportunities, discounts and a pension scheme. Hastoe is a Gold-Standard Investor in People organisation, and offers excellent opportunities to enhance your skills and develop your career.

Annual leave: 25 days + bank holidays + 1.5 days complimentary Christmas leave and the option to purchase additional leave.

Pension: Hastoe contribution of 5%, giving a total combined contribution of 8% of salary (minimum employee contribution of 3%).

Family friendly policies and benefits include:
- Flexible working
- Discounts for local shops, restaurants and gym membership
- Cycle and Car Leasing Scheme 
- Employee Assistance Programme (advice service)
- Health Cash Plan (a type of health insurance)

Application

Please send your CV and supporting statement to hr@hastoe.com by midnight on the 10th December 2019. CVs without a supporting statement will not be accepted. 
We reserve the right to close this role earlier than the advertised date if we find a suitable candidate. 

For more information on this role or the application process please contact the HR Team at hr@hastoe.com or call 0208 973 0435. 

This post is subject to background checks.








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