Effect on our services & advice for residents Coronavirus update

Contacting us over Easter

The Easter bank holiday is from Friday 2 April – Monday 5 April.

Our customer services team will be taking a break from the phone lines over the Easter bank holiday.

Emergency repairs

If something goes wrong at home and you need an emergency repair over the long weekend please call our out-of-hours service, Nationwide Property Assistance on 0345 266 6527.

Please only ring if it's an emergency and the repair cannot wait until our phone line re-opens at 9am on Tuesday 6 April.

How to contact us or report a routine repair

To get in touch with us about anything else or to report a routine repair over the bank holiday contact us via the MyHastoe online portal or fill out our online contact form.

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