Property Services Manager

Salary: £56,900 plus Benefits
Location: Hybrid – Saffron Walden, Essex (with occasional travel)
Hours: Full Time 35 hours
Contract: Permanent

Are you looking for a new challenge? The opportunity to join a Housing Association where you can develop and grow your own team, establish good practices and to better our service to our residents?

If so, this opportunity could be for you!

Reporting to our Property Director, you will be required to effectively manage procurement of and contracts for responsive repairs and void works, ensuring that services delivered are customer focussed and delivered to agreed budgets.

In return, we’ll provide a great office vibe which promotes collaboration, conversation and teamwork. We’ll also offer full support and training through your journey with us. As a leading provider in sustainable, affordable homes, there’s always something interesting happening at Hastoe, and our regular all staff get-together’s will allow you to connect and develop great relationships with your colleagues across the company.

Hastoe really is a people orientated organisation, where everyone supports each other, making it a fantastic Housing Association to work for.

This role will cover our East Region and the majority of the time you will work remotely, with 1 office day a week. Although there is a Region to cover, it is worth noting the travel is not excessive, it is to meet the business needs.

About the role:

As our Property Services Manager, you will:

Effectively manage and develop the team, ensuring that services are delivered in a customer focussed way.
Develop and set the regional responsive repairs and voids budgets and deliver the service within agreed budgets
Lead on the procurement of long-term contracts, instructing external expertise as required
Write and review policies and procedures for planned, responsive and void management services.

You'll find the full Job Description & Person Specification here

What’ll you’ll need:

Associate Member of RICS or equivalent
Recognised surveying qualification and evidence of continuing professional development
Excellent people manager with proven experience of managing a team
Experience of managing contracts in a repairs or planned maintenance environment
Ideally a Chartered Member of RICS.
Experience in surveying and diagnosing complex building defects
Excellent IT skills with the ability to analyse data and communicate finding.
What’s in it for you?

We’re passionate about supporting both your personal and professional development, with a range of training opportunities to help you achieve the very best within your career at Hastoe.


1.5 additional complementary days leave per annum – extra on top of annual leave
Online discount portal
Cycle to work scheme
Buying additional annul leave
Car leasing scheme
Health cash plan to opt into
Supporting with funding for training for qualifications
Support for continued development and training
24/7 access to our Employee Assistance Programme (EAP) provider
Pension – minimum employee contribution of 3%, with Hastoe matching plus 2% up to a maximum employer contribution of 8%
Regular all company Connect Days throughout the year
Long service awards

So what are you waiting for, apply today and join our Team!

Hastoe is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment.


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