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Welcome to the Tenant Handbook

We aim to give you the highest possible level of service. We have produced this handbook to help you. It contains useful information about us, the services we provide and your rights and responsibilities.

As your landlord, we are responsible for managing your property and we work closely with our partners to make sure that our services are of a high standard and good value for money.
 
We have tried to include as much information as possible in your handbook, but if you don’t find what you are looking for, please contact us.  You can click on the index below which will take to each of the handbook sections or alternatively, download the handbook from the link to the right of the page, under 'Relevant Documents'.  
 
We hope you will be very happy in your home.
 
Contents of the Handbook
 
Contacting Us                                  
Emergencies                                     
About your home                              
Moving in                                        
Tenancy agreement                         
Rent and charges                            
Living in your home                        
Looking after your home                
Repairs & Maintenance                  
Areas outside your home                 
Getting involved                             
Putting things right                           
Moving on                                         
Ending your tenancy                         
Relevant Documents
To view some of the documents on this website you will need Adobe Acrobat Reader. Download it now (opens in a new window)
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